Course curriculum

    1. A message from your instructor, Andrew Capland

    2. The requirements to get your badge and certificate

    1. Delivering value to your users

    2. How is activation used?

    3. How to identify your activation moment

    1. User onboarding is a momentum game

    2. Some common momentum killers

    3. Allen Liao: The impact of onboarding to user engagement

    4. Three steps to shortening your time-to-value

    1. Driving new users to take action

    2. Two types of new users

    3. Effective onboarding triggers that help both groups

    1. Ditch the one-size-fits-all approach

    2. Yohann Kunders: The importance of segmentation

    3. How to customize your onboarding using jobs to be done

    1. Make pre-built templates for your use cases

    2. Why is this so important?

    3. How to get started

About this course

  • Free
  • 23 lessons
  • 0 hours of video content

Learn the Value-First Onboarding framework today.